Welcome Suites Pet Friendly Extended Stay Hotel Policies

Learn more about Welcome Suites Extended Stay Hotel properties by reading our list of hotel policies below.

Pets

We only allow non-aggressive dog breeds. There is a $50 non-refundable fee for up to 2 dogs in a suite. There is an additional cost of $5 per day, per suite. If you are caught with a dog that you failed to register, you will be fined an additional $50 or asked to leave the building.

Front Desk

Welcome Suites O’Fallon—Available 24/7
Welcome Suites Springdale—Available from 10:00AM to 6:00PM (Monday to Saturday)
Welcome Suites Hazelwood—Available 24/7
Welcome Suites Minot—Available 24/7
Extended Stay Pensacola—Available 24/7

Check-In/Check-Out

Check-in is 3:00 PM (local time) and check-out is 11:00 AM.

A valid government photo ID is required for check-in.

Cancellations

Cancellations must be made 24 hours prior to the day of your arrival at 3:00 PM. Failure to cancel by 3:00 PM 24 hours in advance will result in a charge of the first night, plus taxes.

There is a $45 late check-out fee.

Renewal is by 11:00 AM. There is a $10 fee if not paid by 11:00 AM.

Payments

Payments are collected in advance. We accept Visa, Mastercard, Discover, and American Express.

Smoking

Smoking is only allowed outside the building and in smoking suites only. There is a $250 cleaning fee for smoking in a non-smoking suite.

Lost and Found Items

The hotel is not responsible for lost or stolen items in the parking lot. Guests must always keep suite doors locked. Guests and their visitors must follow and obey all local and federal laws.
Anyone not adhering to the laws or the hotel policies will be asked to leave the property immediately and will forfeit any unused portion of your stay.

Housekeeping

While we do deep clean our extended stay suites between every guest, we only offer regular bi-weekly cleaning services for long-term guests.

Weekly housekeeping is only offered at Welcome Suites O’Fallon.

During check-in, we will notify you about the time of your scheduled cleanings. If you need more frequent cleaning support, please notify us and we can inform you about our pricing.